Online Dispute Solution EU

The EU Commission provides a platform for extrajudicial settlements. Consumers have the option to solve problems with online orders without having to go to court. You can find the dispute settlement platform here:

We are always willing to participate in a dispute settlement procedure judged by the consumer conciliation board.

Our email address for customer complaints is:

Website Owner Address:
2JB GmbH
Speersort 4
20095 Hamburg