Online Dispute Solution EU
The EU Commission provides a platform for extrajudicial settlements. Consumers have the option to solve problems with online orders without having to go to court. You can find the dispute settlement platform here:
https://ec.europa.eu/consumers/odr/
We are always willing to participate in a dispute settlement procedure judged by the consumer conciliation board.
Our email address for customer complaints is: info@2jb.de
Website Owner Address:
2JB GmbH
Speersort 4
20095 Hamburg
Germany